IBM Seeing Internal Payoffs From Marketing Automation With Unica Integration
In a buyer-drive marketplace, even the biggest brands are increasingly turning to technology to understand the critical importance of forecasting customer needs and demands more effectively.
According to the IBM 2010 Global CEO Study, 95% of top performing organizations identified getting closer to customers as their most important strategic initiative over the next five years. This is especially true for IBM, as the company’s approach to value creation required an extraordinarily deep knowledge of customer business processes that can only built upon intimate, trusted relationships.
- Written by Demand Gen Report Team
- Category: DemandGen Reports
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Since accumulating data about customers and prospects is an important goal for all marketers, Silverpop has added Progressive Web Forms and Multiple Lead Scoring models to its product suite. Because asking for too much information too soon, or failing to use the knowledge gathered to inform messaging can lead to impatient and uninterested contacts, Silverpop has taken steps to help marketers avoid these pitfalls.