Forrester’s Laura Ramos Discusses Report Showing Slow Adoption Of Lead Management Automation
Despite the clear benefits the tools have realized for early adopters, lead management automation solutions are still being utilized by a relatively small segment of the population. In the new Forrester Research Report titled, “B2B Lead Management Automation Market Overview,” the analyst firm estimates that market penetration to date is low, with between 2% and 5% of BtoB firms having invested in full-featured Lead Management Automation (LMA).
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