Q&A With Momentive: Analyzing GetFeedback Innovations & The Industry-Wide Prioritization Of CX
Agile experience management platform Momentive, formerly SurveyMonkey, revealed new capabilities of its customer experience (CX) platform GetFeedback to help users create and close feedback loops faster.
- Written by Kelly Lindenau
Change is inevitable, especially in technology — but not all changes are ideal. Apple’s new Mail Privacy Protection (MPP) measures are a classic example, at least for marketers. As of Sept. 20, subscribers now have the option to opt-in for the new privacy measures on various devices, including the Mail app on iOS 15, iPadOS 15 and macOS Monterey. MPP loads email message content immediately on arrival to an Apple Mail inbox, whether the messages were actually viewed or not.
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